中央广播电视大学2007-2008学年度第二学期"开放专科"期末考试
商务英语写作 试题
2008年7月
注 意 事 项
一、将你的学号、姓名及分校(工作站)名称填写在答题纸的规定栏内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带出考场。监考人收完考卷和答题纸后才可离开考场。
二、仔细读懂题目的说明，并按题目要求答题。答案一定要写在答题纸的指定位置上，写在试卷上的答案无效。
三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。
I. Complete the letters with the words given. (10 points)
requests, appreciate, overdue, appoint, confidential, remain, Further to,
explanation, regarding, confidence
(1)
Dear Sir
We are very much surprised that we have received no reply to the further letter we sent
you on 28th July regarding the long 1 payment of $ 95.67 on your account. Our
relations in the past have always been good. Even so, we cannot allow the amount to 2
unpaid indefinitely, and as we have received no replies to any of our several 3 for
payment, we are now reluctantly compelled to have recourse to law, unless the amount due
is paid or a satisfactory 4 received by the end of this month.
Yours faithfully
(2)
Dear Ms. Walf
5 your letter of 26 April, I am happy to provide .the information you requested
6 Arnold Stevens, with the understanding that this information will be kept 7
I can recommend Mr. Stevens with every 8 He has been a stock clerk and then a
sales assistant in my store since September 1996. He has always been willing to work odd
hours, including weekends and holidays, and has proven to be a hardworking and
trustworthy employee.
If you were to 9 Mr. Stevens to the post, we should find it very difficult to replace
him. However, we 10 that it may be time for Mr. Stevens to move on.
Sincerely yours
II. Choose the best answer for each sentence. (10 points)
11. After checking the goods against your invoice, we discovered a considerable
shortage number.
A. of B. in C. for
12. Further to our telephone conversation this morning I should like to __ details of
the order which we discussed.
A. conform
B. inform
C. confirm
13. He is keen to impress the clients with his efficiency and __ the best service
possible.
A. to give
B. given
C. giving
14. I should be extremely sorry to lose Mr. Sham, but I understand that the
opportunity in your company may ultimately _ _ him better career prospects and I wish
him well.
A. affect
B. offer
C. afford
15. I was really delighted that you to the Board of Directors at Aston
Engineering.
A. have elected B. have been elected
C. have been electing
16. Ms Green came to us two years ago after leaving Hong Kong University, __ she
was a student of Accountancy.
A. there B. then
C. where
17. Owing to this, I am enclosing a cheque for the _ _ amount of $15,000.
A. amended
B. amend
C. amending
18. Something really ought to be done about attendance at department staff meetings.
_ _ , we might find that important information is not being passed on.
A. Moreover B. Therefore
C. Otherwise
19. The goods _ _ shipped already if your L/C had arrived by the end of July.
A. would have been B. would be
C. had been
20. We expect to business talks with them next week.
A. enter in B. enter into
C. enter for
HI. Match. (10 points)
A. In the following, 21--25 describe the problems, and a--e give the solutions. Please match
them.
21. The material is not up to the standard of the similar material we ordered from you.
22. The PCB may be faulty.
23. The television voltage selector may be incorrectly set.
24. The computer appears to be over-heating.
25. The sum of $1,000 is now overdue.
a. You should replace the PCB.
b. You ought not to use the computer for long periods.
c. You need to make sure that you set the voltage selector correctly.
d. Please settle your payment within three days.
e. Could you please send us the new material with higher quality?
B. Choose from f--j to match 26--30.
26. Herewith please find enclosed a check for US $ 5,000 in payment of your invoice
No. 2771.
27. We take the liberty of writing to you with a view to building up business relations
with your firm.
28. To step up trade between us, we believe you would allow us a higher rate of
discount.
29. Are your valuables protected from burglary?
30. Since this is our first order, we hope you will do everything possible to ensure
punctual shipment.
f. Our lines are mainly textiles and handicrafts.
g. We are now pleased to send you our official receipt.
h. Let us here at Home Safe, Inf. help you make sure your family and home are fully
protected.
i. We assure you that we shall effect shipment on the specified date in your order.
j. Since this is our first transaction with you, we decide, as an exception, to cut the
price by 2%.
IV. Translate the following into Chinese. (20 points)
31. I refer to my letter of 17 July regarding your failure to meet your loan repayments.
According to my records, repayments totaling $1, 850 are currently overdue. This
represents repayments for the last three months.
I have written to you several times asking you to contact me to discuss the matter so that
we might come to an arrangement. However, on all occasions, you have ignored my letters.
It is with regret, therefore, that I must inform you that unless we receive full payment
within the next three days, I shall be compelled to instruct our legal department to begin
proceedings against you.
V. Writing. (50 points)
32. Write a letter for the following situation. (20 points)
Your friend, Jack, has recently been injured from a car accident. Write a goodwill
correspondence to comfort him. Express your deepest sorrow to him. Wish him recover from
it soon. Tell him let you know if there's anything you can help.
33. Write a reply to the following letter. (30 points)
Sinolib Book Ltd.
Shop 350 Ocean Centre
Canton Road -- Kowloon
Hong Kong SAR
17 July, 2007
Mr W Mak, Sales Department
Palette Publishing Co.
14/F Hopeful Building
22--24 Po Heng Road
Aberdeen
Hong Kong SAR
Dear Mr. Mak
Subject: Invoice No. P5643/9
We have just received the above invoice for a consignment of books which was delivered
on 4 May 2007 as part of our exhibition of contemporary Chinese photographers' work.
However, your invoice states that the consignment contained 240 copies of China on the
Move by Shui Man-hing, whereas, in fact, it contained only 200 copies. If you check our
original order (No. 4378528 -- copy attached) you will see this was all we ordered.
We trust you will arrange for a new invoice to be issued in the near future, as we shall
be happy to settle this account as soon as possible.
Yours sincerely
Meredith Shartin
Accounts Clerk
试卷代号：2141
中央广播电视大学2007-2008学年度第二学期"开放专科"期末考试
商务英语写作 试题答案及评分标准
(供参考)
2008年7月
I. Complete the letters with the words given. (10 points)
1. overdue 2. remain 3. requests 4. explanation 5. Further to
6. regarding 7. confidential 8. confidence 9. appoint 10. appreciate
II. Choose the best answer for each sentence. (10 points)
11. B 12. C 13. A 14. B 15. B
16. C 17. A 18. C 19. A 20. B
IH. Match. (10 points)
A. In the following, 21--25 describe the problems, and a--e give the solutions. Please match
them.
21. e 22. a 23. c 24. b 25. d
B. Choose from f--j to match 26--30.
26. g 27. f 28. j 29. h 30. i
IV. Translate the following into Chinese. (20 points)
31. I refer to my letter of 17 July regarding your failure to meet your loan repayments.
According to my records, repayments totaling $1,850 are currently overdue. This
represents repayments for the last three months.
I have written to you several times asking you to contact me to discuss the matter so that
we might come to an arrangement. However, on all occasions, you have ignored my letters.
It is with regret, therefore, that I must inform you that unless we receive full payment
within the next three days, I shall be compelled to instruct our legal department to begin
proceedings against you.
七月十七日我曾给您去函，提醒您拖欠偿还贷款一事。根据我的记录，现过期未偿还金额已达1850美元，这是前三个月应偿还的贷款。
我曾多次致函给您，请您跟我们联络，就妥善解决此事进行协商，但每一次您都对我的来信置之不理。
因此我很遗憾地告诉您，若不能在三天之内收回全部贷款，我将不得不指示本行法律部采取法律行动。
V．Writing．(50 points)
32．Write a letter for the following situation．(20 points)
33．Write a reply tO the following letter．(30 points)
评分要求：
符合所要求商务信函的语气与用词；内容扣题；语法与标点符号使用正确；结构清晰，思路明确；信函格式正确。
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