湖南广播电视大学2014年1月开放教育期末考试
2013年12月
注 意 事 项
一、 将你的准考证号、学生证号、姓名及分校（工作站）的名称填写在答题纸的规定栏内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带出考场；
二、 仔细读懂题目的说明，并按题目的要求答题。答案一定要写在答题纸的指定位置上，写在试卷上的答案无效；
三、 用蓝、黑圆珠笔或钢笔答题，使用铅笔无效。
I. Complete the letters with the words given. (10 points, 1 point each)
and, appreciate, appreciated, checked, for, in, irregular, satisfactory, Thank, write
(1)
Dear Ms Lee,
___1___ you for all the assistance you have given in the last six months. We do ___2___ your willingness to work long and ___3___ hours.
I should just like you to know that your understanding ___4___ sympathetic approach is much ___5___ by all of us.
Yours sincerely，
X X X
(2)
Dear Sir,
I have ___6___ my records and I have found that Mr. Fong is correct in his complaint. I am afraid I was responsible ___7___ confusing his invoice with another invoice to Singapore. I
must apologize for making this mistake.
I suggest that I ___8___ immediately to him to apologize and tell him to ignore the invoice he has. I shall then make sure that he gets a replacement invoice ___9___ the very near future.
I hope this suggestion is ___10___.
Yours faithfully，
X X X
II. Choose the best answer for each question. (10 points, 1 point each)
11. We recommended ______.
A. to buy
B. you bought
C. buying
12. We shall appreciate it if you will effect shipment as soon as possible,thus ______ our buyers to catch the brisk demand at the beginning of the season.
A. enable
B. enabling
C. enables
13. I am writing ______ your advertisement for the position of Conference Manager.
A. in view of
B. in reply of
C. in response to
14. _______ the quality, you must assure that we would get the goods produced in 2013.
A. In regard to
B. Due to
C. In view of
15. ______ we appreciate your cooperation in giving us the information about your market, we regret that we are unable to reduce our price to the level you indicated.
A. If
B. Since
C. While
16. The report is to be ______ o the Directors as soon as possible.
A. prepared
B. promoted
C. presented
17. As soon as we receive the signed form,we will add your name to the list of people ______ snow shoveling.
A. requiring
B. require
C. required
18. I am glad that I feel quite ______ for the position you advertised.
A. qualifying
B. qualified
C. qualification
19. I will phone you next week after you ______ a chance to go over the material.
A. have had
B. had
C. had had
20. After checking the goods against your invoice, we discovered a considerable shortage ______ number.
A. as
B. to
C. for
III. Match (10 points, 1 point each)
A. In the following, 21-25 describe the problems, and a — e give the solutions. Please match them.
21. The material is not up to the standard of the similar material we ordered from you.
22. The PCB may be faulty.
23. The television voltage selector may be incorrectly set.
24. The computer appears to be over-heating.
25. The sum of $1, 000 is now overdue.
a. You should replace the PCB.
b. You ought not to use the computer for long periods.
c. You need to make sure that you set the voltage selector correctly.
d. Please settle your payment within three days.
e. Our Packing Department is always extremely busy, and unfortunately the product was mistakenly packed.
B. Choosing from f — j to match 26 — 30.
26. Our new toothpaste leads to fewer cavities.
27. The Micro Fax 2000 produces faxes which are clear and legible.
28. The CX2 is reliable.
29. According to our Accounts Department, the delay in delivery is because we didn’t get your order until 9th March.
30. Could you please send me the recent US Retail Trade Report within regard to the major trends and changes in theUSretail industry?
f. I regret, therefore, that we cannot guarantee delivery on the date agreed.
g. In independence tests, the CX2 showed that it was up to twice as reliable as other leading brands.
h. Our survey shows that most dentists suffer from less cavities than you or me.
i. I take great pleasure in enclosing details of this report.
j. Tests show that the Micro Fax 2000 can produce results up to 200% clearer than other fax machines in its category.
IV. Translate the following into Chinese. (20 points)
31. I was really glad to hear that you got that job we were speaking about the other day. Let me be among the first to congratulate you. Mind you, with all the hard work you have done in recent months, this promotion is all you deserve.
I am sure that the future will hold much more for you, and this is just the beginning. You know that if there’s anything I can do for you, you only need to ask for help.
V. Writing (50 points, 32. 20poits, 33. 30 poits)
32. Write a letter for the following situation. (20 points)
Your friend, Jack, has recently got the job he had been applying for. Write a goodwill correspondence to congratulate him. Tell him let you know if there’s anything you can help.
33. Write a reply to the following letters. (30 points)
Dec 27th, 2013
Dear Sir,
We recently saw the advertisement of your “White Healthier” cloth which could be made into ladies’ skirts. We would be grateful if you could send us full details of this material.
We are a large importer of textile products and would like to introduce a new type of material to our customers. Please send us a catalogue and pricelist, and tell us your terms of business.
If your terms are favorable we shall probably order about 10, 000 meters, and more in future.
We look forward to hearing from you.
Yours faithfully
(Hints: Be polite. Give a 10% discount on order of $25, 000 or more, payment is made by irrevocable letter of credit at sight, ask for trade and bank references.)
试卷代号：6320
湖南广播电视大学2014年1月开放教育期末考试
商务英语写作 试题标准答案及评分细则
I. COMPLETE THE LETTERS WITH THE WORDS GIVEN. (10小题，每题1分，共10分)
1. Thank 2. appreciate
3. irregular 4. and
5. appreciated 6. checked
7. for 8. write
9. in 10. satisfactory
II. CHOOSE THE BEST ANSWER FOR EACH QUESTION. (10小题，每题1分，共10分)
| 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 |
| A | B | C | B | C | C | A | B | A | C |
III. MATCH (10小题，每题1分，共10分)
A: 21. e 22. a 23. c 24. b 25. d
B: 26. h 27. j 28. g 29. f 20. i
IV. TRANSLATE THE FOLLOWING INTO CHINESE. (1大题，20分)
31. （20分）
听说你已得到前些日子我们谈起的那个职位，我真替你高兴。首先让我向你祝贺。说真的，你最近数月工作勤勉，提升你是完全应该的。
我相信你今后一定大有作为，这次提升，仅仅是个开始。如果有我帮得到上的地方，你只需说一声。
评分说明：
该题为英汉信函翻译，计20分。评分分为5个档次；先根据译文整体结构和内容确定基本档次，再以该档次要求来衡量、确定最后得分。
| 评 分 | 细 则 |
| 20-16分 | 翻译忠实于原文的内容和风格，且通顺流畅。 |
| 15-12分 | 翻译较好地表达出原意，措辞较为准确，语言较为流畅。 |
| 11-9分 | 翻译基本能表达出原意，措辞基本准确，语言基本流畅。 |
| 5-8分 | 翻译能表达出部分原意，但语言不连贯。 |
| 0-4分 | 空白为0分；能写出2个以上相关词汇的译文酌情给1-2分，写出一两个句子酌情给3-4分。 |
V. WRITING. (2大题，32题20分，33题30分，共50分)
V-32. Write a letter for the following situation.（20分）
Dear Jack,
I was really delighted to hear that you got that job you had been applying for in recent months. Let me be among the first to congratulate you. This promotion is all you deserve.
I am sure that the future will hold much more for you, and this is just the beginning. You know that if there’s anything I can do for you, you only need to ask.
Yours,
X X X
（评分细则：总分20分，其中内容12分；语法、拼写等4分；文体与语气4分。）
V-33. Write a reply to the following letter.（30分）
Dear Sir,
Thank you for your letter of December 27th, inquiring about our “White Healthier” cloth.
We have pleasure in sending you a copy of the catalogue and samples of the full range of colors and prices. We give 10 percent on order of $25, 000 or more, and payment must be made by irrevocable letter of credit at sight. We should be very pleased to do business with you and would ask you to let us have the usual trade and bank references.
We hope the catalogue gives all the information you need, but please do not hesitate to write again if you would like any further details.
Yours faithfully,
X X X
（评分细则：总分30分，其中内容18分；语法、拼写等6分；文体与语气6分。）
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