电大《高级商务英语听说》期末复习资料

PART I   ROLE PLAY & REFLECTIONS

Unit 5 Unfortunately there’s a problem …

Role play (30 points)

Work in pairs, A and B. Student A should look at File card 11A and Student B

should look at File card 11B.

Reflections (10 points)

Write a short passage of no less than 150 words/characters in English or Chinese to describe:

4)  how you prepared your role play;

5)  how you feel about your performance in the role play;

6)  how you will improve your role play if you are given another try.

PART I   ROLE PLAY & REFLECTIONS

Unit 6 Planning and getting started

TRANSFER (30 points)

Prepare an introduction to a short talk on one of the following:

． your company and / or its products / services

． any company you know well

． an institution that you know well.

Work in groups of three. Student A gives a 5-minute introduction. Then Student B and Student C ask questions. Student A answers them.

Reflections (10 points)

Write a short passage of no less than 150 words/characters in English or Chinese to describe:

4)  how you prepared your role play;

5)  how you feel about your performance in the role play;

6)  how you will improve your role play if you are given another try.

Unit 7 Image, impact and making an impression

Role play (30 points)

Work in pairs, A and B. Student A should look at File card 12A and Student B

should look at File card 12B. Look at the Language Checklist if you need to.

Reflections (10 points)

Write a short passage of no less than 150 words/characters in English or Chinese to describe:

1)  how you prepared your role play;

2)  how you feel about your performance in the role play;

3)  how you will improve your role play if you are given another try.

Unit 8 The middle of the presentation

TRANSFER (30 points)

Prepare an informal presentation on a topic of your own choice.

．    It does not have to concern your work or studies but should be a topic which interests you.

．    Think about having a clear introduction (see Unit 6) and a clear structure.

．    Include visual aids (see Unit 7) if you like.

Work in groups of three. Student A gives a 5-minute presentation. Then Student B and Student C ask questions. Student A answers them.

Reflections (10 points)

Write a short passage of no less than 150 words/characters in English or Chinese to describe:

1)  how you prepared your role play;

2)  how you feel about your performance in the role play;

3)  how you will improve your role play if you are given another try.

PART I   ROLE PLAY & REFLECTIONS

Unit 9 The end is near … this is the end

Practice 3 (30 points)

Divide into groups of four.  Each person should prepare, in about two to three minutes, part of a short presentation on any topic he/she knows well.

Describe  just  one  or  two  aspects  of  the  topic  in  some  detail  for  about three  to  four  minutes.  Then  end  what  you  say  with  a  brief  summary  and/or  conclusion.  Finally, move to questions / comments or discussion. 

Your colleagues should:

． ask questions

． ask for more details

． ask for clarification / repetition

． paraphrase part(s) of what you said

． offer more information based on their knowledge and / or experience.

For each contribution, respond appropriately.

Repeat the exercise until everyone in the group has been in the hot seat.

Reflections (10 points)

Write a short passage of no less than 150 words/characters in English or Chinese to describe:

1)  how you prepared your role play;

2)  how you feel about your performance in the role play;

3)  how you will improve your role play if you are given another try.

PART I   ROLE PLAY & REFLECTIONS

Unit 10 Making meetings effective

Role play (30 points)

Work in groups of four.

Ash & Whitebeam is a manufacturing company.  The  Board  has  decided  to  set  up a  subcommittee  to  examine  the  four  problems  contained  in  File  cards  20–23.  Your group  is  that  subcommittee  and  you  are  meeting  to  discuss  these  problems  and  to make  recommendations  to  the  Board.  Read through the information on the File cards. Decide  in  groups  who  should  lead  discussion  on  each  of  the  four  topics.  Each group member should prepare his/her introduction. When everyone is ready, begin the meeting. If possible, also choose an overall Chair for the meeting.

Reflections (10 points)

Write a short passage of no less than 150 words/characters in English or Chinese to describe:

7)  how you prepared your role play;

8)  how you feel about your performance in the role play;

9)  how you will improve your role play if you are given another try.

Unit 11 Sorry to interrupt, but …

Role play (30 points)

This role play consists of an internal company meeting. It is designed to cover the objectives of this unit and also chairing meetings and leading discussion from Unit 10. Work in groups of between four and six.

Introduction – for all participants

You are directors of a food processing company called Adel Passam Ltd. (APL). The company has been linked with a scandal involving a businessman and property developer called Jordi Cass. It has been revealed that six years ago Cass bought land from the local city authority at 20% of its true market value. He sold the land one year later at a 500% profit. Cass was an adviser to APL at the time as a Property Consultant. The press have suggested that directors of APL knew of the scandal, but said nothing because the company and in particular the founder and Managing Director, Mikel Adela, stood to profit from Cass’s deal. Also Cass was – and still is – a friend of Mikel Adela’s son, Sam Adela, a director of the company. Mikel Adela died a year ago. Another APL director, Marta Lucas, is married to the man who was leader of the ruling Democratic People’s Party on the City Council when the land was originally sold to Cass.

Situation

The Board of APL meet to discuss what action they should take. They are worried that the reputation of the company will be damaged and that its excellent relationship with the local community and its employees will suffer.

In your group, each student should choose a role from the list:

Participants

Sam Adela (Chair)                               Anton Hassim (Director)

Jay Worthy (Legal Adviser to APL)       Pat Joyce (Director)

Marta Lucas (Director)                                 Bernie Callam (Accountant)

The Chair of the meeting should look at File card 24. Other participants should look at File cards 25–29.

Reflections (10 points)

Write a short passage of no less than 150 words/characters in English or Chinese to describe:

4)  how you prepared your role play;

5)  how you feel about your performance in the role play;

6)  how you will improve your role play if you are given another try.

Unit 12 What do you mean by … ?

Role play (30 points)

This role play is an opportunity to cover work from the entire Meetings module, including this unit. During preparation, look again at the Skills and Language Checklists for all three Meetings units.

Work in groups of three or four. Read the flyer for Sola Holidays on page 119 of your textbook, then decide on your roles from the alternatives given. Study your File card information below, and the background information and the agenda which follows on page 120 of your textbook.

Decide who has which role:

Jan Lubitsch (Managing Director and Chair).        Fred / Freda Cavani (Director)

See File card 30.                                          See File card 32.

Andrew / Andrea Eastman (Marketing Director)          Eric / Erica Whitehead (Director)

See File card 31.                                          See File card 33.

Reflections (10 points)

Write a short passage of no less than 150 words/characters in English or Chinese to describe:

4)  how you prepared your role play;

5)  how you feel about your performance in the role play;

6)  how you will improve your role play if you are given another try.

PART I   ROLE PLAY & REFLECTIONS

Unit 13 Know what you want

Practice 3 (30 points)

Divide into groups of four.  Each person should prepare, in about two to three minutes, part of a short presentation on any topic he/she knows well.

Describe  just  one  or  two  aspects  of  the  topic  in  some  detail  for  about three  to  four  minutes.  Then  end  what  you  say  with  a  brief  summary  and/or  conclusion.  Finally, move to questions / comments or discussion. 

Your colleagues should:

． ask questions

． ask for more details

． ask for clarification / repetition

． paraphrase part(s) of what you said

． offer more information based on their knowledge and / or experience.

For each contribution, respond appropriately.

Repeat the exercise until everyone in the group has been in the hot seat.

Reflections (10 points)

Write a short passage of no less than 150 words/characters in English or Chinese to describe:

4)  how you prepared your role play;

5)  how you feel about your performance in the role play;

6)  how you will improve your role play if you are given another try.

PART I   ROLE PLAY & REFLECTIONS

Unit 14 Getting what you can

Role play (30 points)

Conduct a negotiation, involving  bargaining  and  making  concessions and accepting and confirming. Work in pairs, A and B. With your partner, choose one of the following topics:

a) negotiating advertising space at football matches

b) negotiating purchase of a luxury flat in Tokyo’s Shinjuku district.

If you choose the first topic, look at File cards 15A and 15B.

If you choose the second topic, look at File cards 16A and 16B.

See who gets the best deal.

Reflections (10 points)

Write a short passage of no less than 150 words/characters in English or Chinese to describe:

10)    how you prepared your role play;

11)    how you feel about your performance in the role play;

12)    how you will improve your role play if you are given another try.

Unit 15 Not getting what you don’t want

Role play (30 points)

Work in pairs, A and B. A should turn to File card 17A, B should turn to 17B. Each File card contains three different negotiating situations. Negotiate one of them. Use the language you have learned in this Negotiations module to start and end your negotiation properly.

Reflections (10 points)

Write a short passage of no less than 150 words/characters in English or Chinese to describe:

7)  how you prepared your role play;

8)  how you feel about your performance in the role play;

9)  how you will improve your role play if you are given another try.